Elden ring nightreign Startup crash

[Anonymous]

So i tried evey driver for my laptop intel iris Xe , latest one(101.6874 and 101.6795) , the old one which comes with my laptop , but every time the game crashes , it is problem with driver since , elden ring would run just fine , but they are different game you say , but similar , for nightreign when i disable the graphics card , through device manager , the game wont crash and boot me to the menu , which suggest issues with driver , event viewer error Exception code: 0xc0000005 for the exe , from what i know is access violation 

i added the log file , and if you cant access it , here 

Faulting application name: nightreign.exe, version: 1.1.1.0, time stamp: 0x682ec138
Faulting module name: igd12um64xel.dll, version: 32.0.101.6795, time stamp: 0x682c91ff
Exception code: 0xc0000005
Fault offset: 0x00000000000beb40
Faulting process id: 0x954
Faulting application start time: 0x1DBD436277A4BE8
Faulting application path: D:\Games\ELDEN RING NIGHTREIGN\Game\nightreign.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ebaeaf143648c68b\igd12um64xel.dll
Report Id: 31ee305c-077b-46a8-90ea-18abfef492cf
Faulting package full name:
Faulting package-relative application ID:

[SalesDW]

Same here

[Anonymous]

Day 1 , Query still not attempted by intel 

[JedG_Intel]

Hello Rudra2,

Thank you for posting on Intel Community Forum.

To assist you effectively, kindly provide the information below.

1. Is the performance issue specific to Elden Ring (Nightreign)?

2. Which game distribution platform are you using to launch the game (e.g., Steam, Epic Games Store, etc.)?

3. Could you please specify the in-game graphics and performance settings currently in use?

4. Has the game functioned properly in the past, or is this a new issue?

5. Are any error messages displayed when the game crashes? If so, could you provide the exact wording?

6. Does the crash occur immediately upon launching the game, or during gameplay?

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I hope to hear from you soon.

Best regards

Jed G.

Intel Customer Support Technician

[Anonymous]

1 is the issue is only for elden ring night reign , since the original night reign works just fine 

2 steam but playing it offline 

3 the game just crashes on start-up , white screen 5 sec and application closes

4 no game hasn't functioned in the past for both patch of elden ring night reign (1.01 and 1.01.1)

5 game doesn't display any error but event viewer does which clearly states problem with Intel iris Xe drivers 

event viewer log :- 

[ Faulting application name: nightreign.exe, version: 1.1.1.0, time stamp: 0x682ec138
Faulting module name: igd12um64xel.dll, version: 32.0.101.6795, time stamp: 0x682c91ff
Exception code: 0xc0000005
Fault offset: 0x00000000000beb40
Faulting process id: 0x954
Faulting application start time: 0x1DBD436277A4BE8
Faulting application path: D:\Games\ELDEN RING NIGHTREIGN\Game\nightreign.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ebaeaf143648c68b\igd12um64xel.dll
Report Id: 31ee305c-077b-46a8-90ea-18abfef492cf
Faulting package full name:

Faulting package-relative application ID: ]

6 yes crash occurs immediately when trying to start the game  

 Regardless of this formalities problem persist from intel iris Xe driver , nothing else , please for stake , get the team to look into driver and get it fixed and get driver patch or new drivers up  

[JedG_Intel]

Hello Rudra2,

Thank you for sharing all this information and I really understand that you would like this to be addressed as soon as possible. To further troubleshoot the issue, please try to follow the steps below.

1. Download the latest driver 32.0.101.6876

2. Ensure to perform a clean installation

Should you continue to observe the same issue, please let me know.

Best regards

Jed G.

Intel Customer Support Technician

[AnyMisy01]

I have also tested nightreign on iris xe with the latest driver 32.0.101.6876, but unfortunately, the white screen crash at launch still occurs. Hopefully you all can find a fix for the issue soon.

[Rudra2]

So , yesterday i removed my account , since i refunded the game , today i tried it from my friends account , can confirm game still doesn't work on latest drivers , Game still crashes on start-up , looking forward for updates

[JedG_Intel]

Hello Rudra2,

Could you kindly confirm whether you are the original poster of this thread? Additionally, please specify which account you removed—was it your Steam account or your Forum account?

Hi @AnyMisy01,

It seems that you also experience the same issue and for us to assist you properly, kindly create a separate thread.

Best regards

Jed G.

Intel Customer Support Technician