Hi, Den4.
Пожалуйста, имейте в виду, что я могу поддержать вас только на английском языке. Я использовал инструмент веб-перевода для перевода этого ответа, поэтому могут быть некоторые неточные переводы.
Thank you for posting in our Community and for providing a detailed description of the visual anomalies you're experiencing with The Witcher 3 using your Intel® Arc™ B580 graphics card. I understand how important visual fidelity is, especially when using ray tracing features, and I appreciate you highlighting specific symptoms such as the missing global illumination, darkened shadows up close, inconsistent lighting in urban areas, and the blue-violet glow when swimming. Your input about the behavior persisting across multiple driver versions (even before March) is extremely helpful for context.
To investigate this further and determine whether this is a game-specific engine issue, a driver-level artifact, or related to system compatibility, could you kindly provide the following additional information:
- Which version of The Witcher 3 are you currently running? Is it the Next-Gen (Ray Tracing update) or the original DX11 build?
- What in-game settings are enabled?
- Specifically, please share:
- Ray Tracing: Enabled or Disabled
- DLSS/FSR: On or Off
- Global Illumination preset: (e.g., Ray-Traced, Ultra, High)
- Are the artifacts consistently reproducible in specific locations?
- Have you attempted to clear the shader cache or reinstall the game? Sometimes remnants from previous driver builds or corrupted shaders may cause rendering issues.
- Have you tried adjusting the lighting or post-processing settings to observe any changes in the artifacts? For example, disabling Ray-Traced Global Illumination or toggling Ambient Occlusion.
- Which display resolution and refresh rate are you using? Also, are you using a multi-monitor setup or any custom scaling settings in Windows?
Additionally, I'd like to delve deeper and verify specifics like the graphics models, precise driver versions, and any system errors. Utilizing the Intel SSU tool will enable me to collect detailed information about your system setup, which could aid in identifying the underlying cause of this issue. For your privacy and security, I have already sent you an email to collect the SSU reports. Once I receive the logs, I can investigate further and provide better assistance. If you have done any steps to fix this issue before contacting us please give me those details so we don't repeat any unnecessary steps.
Have a nice day!
Best regards,
Von M.
Intel Customer Support Technician
